Privacy is important to Medilav®, and we are committed to protecting and safeguarding your rights with regard to personal data, complying with our legal obligations and in accordance with the new Data Protection Regulation.
1. Who does this privacy policy apply to?
The privacy policy applies to the personal data of our patients, clients and suppliers. This privacy policy also applies to employees, who for the purposes of data protection legislation including, but not limited to, the GDPR, are bound by ethics, confidentiality and professional integrity.
2. Where does the privacy policy apply?
We apply this privacy policy inside and outside the European Union, due to the difference in laws between countries regarding data privacy and the different ways in which they operate. Therefore, we are also subject to the specific policies of the country in question. This allows us to ensure that we are complying with all applicable data privacy protections, regardless of the region of the globe.
3. How do we use your personal data?
Your personal data will be consulted in the Medilav® database when a clinical appointment is being made. Your personal data is also analyzed when there is an update, deletion or addition of information during a clinical process.
The data collected will be processed and stored in computerized form by the entity responsible for processing.
This data will be treated confidentially and will be used for Recruitment and Selection, for the Management of Complaints and Claims, Requests for Information or Clarification and Social Responsibility
The processing of the data collected is necessary for the pursuit of the main and ancillary activities of those responsible for processing and explicitly indicated in the information collection forms.
4. Cookies
We use cookies to give you the best browsing experience. Cookies also help us to maintain a certain level of security in your interaction with the website. By visiting, you agree to the use of cookies and similar technologies for the purposes described in this policy. Check our cookie policy.
If the data subject believes that the processing of personal data concerning him or her violates the GDPR, he or she may file a complaint with the National Supervisory Authority.
5. Security
Medilav® has taken precautions to protect your information. When you send confidential information through the website, social networks, emails, letters and by telephone, your personal data is ensured by a control of processes and data flow that Medilav® carries out in compliance with the GDPR, following internal policies that comply with the legislation in force.
6. Changes to the Privacy Policy
It is important to note that we may modify this privacy policy. In the event of relevant changes, we will notify you by the various means available, alerting you to these changes before they come into effect. If you continue to use our services after we publish or notify you of changes to this Privacy Policy, you accept the updates. If you object to any changes, you can inform us by email at rgpd@medilav.pt
7. Information on Cookies
Cookies are small text files that are downloaded onto your computer or mobile device by the websites you visit and which only retain information related to your preferences, thus not including your personal data. Cookies allow the website to recognize your device the next time you visit. The cookies used do not collect information that identifies the user. These files collect generic information, such as how users arrive at and use the websites or the geographical area where the user is when accessing the website. The use of cookies on websites is common practice, as it increases their efficiency and improves the browsing experience. Refusing to use cookies on the website may result in the impossibility of accessing some of its areas or receiving personalized information.
8. Disabling Cookies
Most browsers allow you to manage cookie settings. If you choose to disable cookies in the browser you use, the device you use will no longer accept cookies from each website you visit, which may result in difficulty accessing secure areas or an optimized browsing experience.
9. Links
You can find more information about cookies and their use at www.allaboutcookies.org, available in the following languages: English, Spanish, German and French.
10. Data controller
MEDILAVORO – Serviços de Saúde do Trabalho Lda, Legal Person with NIPC 508 677 246, with registered office at Rua de Damião de Góis, n.º 47, S/L 3, 4050-225 Porto
